Shipping policy

Shipping Policy

At Lushivana, we aim to deliver your orders safely and on time. Please read our shipping policy below.

All prices displayed on our website are in Indian Rupees (INR), and all payments are processed in INR.
We currently ship only within India. International shipping is not available at this time.
Orders are generally processed within 3–4 business days.
Delivery typically takes 3–20 business days, depending on your location and the serviceability of our third-party courier partners.
Since some of our products are liquid-based, shipments may be sent via surface (ground) courier services where required.

Cash on Delivery (COD) is available for most serviceable locations.
However, COD may not be available for certain PIN codes. In such cases, our customer support team will contact you to discuss alternative payment options.

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.
Once your order is shipped, you will receive tracking details via email or SMS to track your shipment.
Any applicable shipping charges will be displayed during checkout before you complete your payment.